Countermove

Stop scammers before you ship.

Countermove is the seller trust network for PayPal: sellers share proof when a buyer is caught lying, every paid order is checked against it before it ships, and the disputes that still happen are settled without a fight.

Seller trust network

Checking the network…

Reading reports from other shops.

Money protected
Kept from disputes
Open disputes
Open Disputes

Repeat-scammer network

One seller's proven dispute protects every other seller. When a Countermove shop wins a dispute because its evidence contradicted the buyer (a parcel signed for, then claimed “never arrived”), it shares a report. Shops share only a one-way hash of the buyer's PayPal email, the claim type and what the evidence showed: no names, addresses or amounts.

Ordering from you now
Reported accounts with a paid order
Seen at 2+ shops
Accounts reported more than once
Reports in the network
You shared
Disputes you won with proof

PayPal API trail

Every PayPal call made this session (order checks, refunds before shipping, dispute reads and answers), with the API, method, PayPal's status and its debug id.

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Dispute memory

Buyers who have disputed with you. The shield and the investigator both read this history.

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